Privacy Policy
SplitWell (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide, improve, and protect our Services. The types of data we collect include:
Information You Provide Directly
- Account Information: Name, email address, phone number, password, and other registration details.
- Profile Details: Marital status, location, preferences, and optional demographic information.
- Legal Documents & Case Information: Any files, forms, notes, or details you upload for AI analysis or reference.
- Payment Information: If you make purchases through the app, we may collect billing and payment details via secure third-party processors.
Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, mobile device information, app usage patterns, crash reports, and referral URLs.
- Cookies & Similar Technologies: We use cookies and analytics tools to understand user behavior and improve our Services.
Information from Third Parties
- If you connect SplitWell to third-party services (e.g., cloud storage, email), we may receive information necessary to provide integrated functionality.
How We Use Your Information
We use the data we collect to:
- Provide and improve our Services.
- Personalize your experience with tailored content and recommendations.
- Facilitate AI-powered legal insights and guidance.
- Communicate with you, including sending updates, offers, and relevant resources.
- Ensure security, prevent fraud, and comply with legal obligations.
- Conduct research and analysis to improve our features and user experience.
How We Share Your Information
We do not sell your personal information. We may share your information only in these limited circumstances:
- Service Providers: We work with vetted third parties who assist with hosting, analytics, payment processing, and customer support.
- Legal Requirements: If required by law, court order, or to respond to legal processes.
- Protection of Rights: To prevent fraud, protect the safety of our users, and enforce our Terms of Service.
- With Your Consent: In any other scenario where you have explicitly agreed.
AI & Data Privacy
SplitWell uses AI models to process certain inputs, including uploaded legal documents and meeting transcripts. We do not use your private data to train public AI models. Data processed by AI remains confidential and is stored securely, unless you choose to delete it.
Data Retention
We retain your information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and data at any time by contacting us.
Your Privacy Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you.
- Requesting corrections to inaccurate data.
- Requesting deletion of your data.
- Opting out of marketing communications.
- Limiting data processing in certain circumstances.
We will honor these rights in accordance with applicable laws.
Security
We use industry-standard encryption, secure data storage, and access controls to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through in-app alerts before the changes take effect.
Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
SplitWell Privacy Team
Email: info@splitwell.com
Address: 1815 Purdy Ave, Miami Beach, FL 33139
